In order to be able to work with your database from Excel, you’ll need to log in to Salesforce. To do that go to the Salesforce Excel tab, and click either the red open lock icon or the small Log In submenu below that icon.

If you clicked the red icon or selected Log in with Security Token option, in the dialog box select ‘‘ to get to a production instance, or ‘‘ to access a Sandbox.
Please note: do not type in your custom domain URL into the drop-down box. Always use‘ for production or ‘‘ for sandboxes.

If you clicked on the small Log In submenu item (Web and SSO Login), you’ll be presented with a familiar login screen where you can enter your credentials.
Please note: to get to your custom domain, the preferable way is to us the UI provided by Salesforce by clicking on the Use Custom Domain on the Salesforce login page as follows:

You will then need to specify your login name and password in the same way you do when logging into using your web browser.

If you chose the Log in with Security Token option, you will need your security token to log in using XL-Connector (click here if you don’t know where to get it). OR, if your security department allows this, you can avoid the token by whitelisting your IP address in Salesforce.

If the ‘Remember password’ option is checked, after a successful login, XL-Connector will associate your password and security token with your login name, and remember this information. This way when you need to log in to again you will just need to select your user name from the drop down list, and password and security token will be populated automatically.

If you want to remove your password and security token from the remembered list, just remove the ‘Remember password’ checkmark, and log in using your credentials.

You’ll know you’re successfully logged in whenXL-Connector ribbon icons are no longer grayed out.

During the first login, you will be asked to register your name and email for a 30-day trial and also select the edition the trial will start in (you can always switch the edition in Settings -> License during the 30-day free trial).

Please, register even if you already have a license, but installed the tool on a different computer. You will receive a new registration code (available in Settings -> License) for every new computer, please send it to to have your license transferred to it.

Logging in with Security Token:

Web and SSO Login: