Looking for help?
< All Topics

Logging in to Salesforce.com

In order to be able to work with your Salesfoce.com database from Excel, you’ll need to log in to Salesforce. To do that go to the XL-Connector tab in Excel, and click either the red open lock icon or the small Log In submenu below that icon.

If you clicked the red icon or selected Log in with Security Token option, in the dialog box select ‘http://login.salesforce.com‘ to get to a production instance, or ‘http://test.salesforce.com‘ to access a Sandbox.
Please note: do not type in your custom domain URL into the drop-down box. Always use http://login.salesforce.com‘ for production or ‘http://test.salesforce.com‘ for sandboxes.

If you clicked on the Log In button or the submenu item and selected Web and SSO Login, you’ll be presented with a familiar Salesforce.com login screen where you can enter your credentials.
Please note: to get to your custom domain, the preferable way is to use the UI provided by Salesforce by clicking on the Use Custom Domain on the Salesforce login page as follows:

You will then need to specify your login name and password in the same way you do when logging into Salesforce.com using your web browser.

If you chose the Log in with Security Token option, you will need your security token to log in using XL-Connector (click here if you don’t know where to get it). OR, if your security department allows this, you can avoid the token by whitelisting your IP address in Salesforce.

If the ‘Remember password’ option is checked, after a successful login, XL-Connector will associate your credentials with the specified alias, and remember this information. This way when you need to log in to Salesforce.com again you will just need to select your alias from the drop down list.

You’ll know you’re successfully logged in whenXL-Connector ribbon icons are no longer grayed out.

After the first login, a 30-day trial will be automatically created for you. You’ll receive an email to confirm your email address and will get access to our customer portal.

Logging in with Security Token:

Web and SSO Login:

Table of Contents